At Arvix, we want you to be fully satisfied with your purchase. If for any reason you are not completely happy with your order, we offer a straightforward return policy:
- Return Time Frame: You can return items within 30 days of receiving your order.
- Eligibility for Returns: To be eligible for a return, the item must be unused, in the original packaging, and in the same condition as when you received it.
- Non-Returnable Items: Certain items such as gift cards, personalized products, and perishable goods are not eligible for returns.
- Return Process: To initiate a return, please contact us at arvix2024@gmail.com with your order number and reason for return. We will provide you with return instructions.
- Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a few business days.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.